Privacy Policy

Privacy Policy for www.penpoc.com

Effective Date: 20/07/2023 (dd-mm-yyyy)

  1. Introduction

Welcome to www.penpoc.com. We value the trust you place in us, and we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase through our website “www.penpoc.com”. By using our Website, you consent to the practices described in this Privacy Policy.

  1. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when creating an account, making a purchase, subscribing to our newsletter, or contacting our customer support. This information may include, but is not limited to:

  • Name
  • Email address
  • Postal address
  • Phone number
  • Payment information (credit card details, PayPal account, etc.)

2.2 Usage Data and Cookies

When you visit our Website, we automatically collect certain information about your device, browsing actions, and patterns. This information may include your IP address, browser type, operating system, referring URLs, and the date and time of your visit. We may also use cookies and similar tracking technologies to enhance your user experience and provide personalized content.

  1. How We Use Your Information

We use the collected information for various purposes, including but not limited to:

  • Processing and fulfilling your orders
  • Providing customer support and resolving inquiries
  • Sending order confirmations and updates
  • Sending marketing communications, promotions, and newsletters (with your consent)
  • Improving our Website, products, and services
  • Analyzing and understanding user behavior to enhance user experience
  • Detecting and preventing fraudulent activities
  1. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

  1. Disclosure of Your Information

We may share your personal information with third parties in the following circumstances:

  • Service Providers: We may engage third-party companies or individuals to perform services on our behalf, such as payment processing, shipping, and marketing. These service providers will have access to your personal information as necessary to perform their functions but are not allowed to use it for any other purpose.
  • Legal Compliance: We may disclose your information when required by law, regulation, legal process, or governmental request.
  • Business Transfers: If we are involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred or sold as part of that transaction.
  1. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.
  • Rectification: You can correct or update your personal information if it is inaccurate or incomplete.
  • Erasure: You can request the deletion of your personal information under certain circumstances.
  • Restriction: You can ask us to limit the processing of your personal information under certain circumstances.
  • Objection: You can object to the processing of your personal information under certain circumstances.

To exercise any of these rights, please contact us at info@penpoc.com. We will respond to your request within a reasonable timeframe and as required by applicable law.

  1. Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please understand that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

  1. Third-Party Links

Our Website may contain links to third-party websites or services that we do not control. This Privacy Policy does not apply to any third-party websites or services. We recommend reviewing the privacy policies of those websites or services for their practices.

  1. Children’s Privacy

Our Website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected personal information from a child under 13, please contact us, and we will promptly take appropriate measures to remove the information from our records.

  1. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on the Website. We encourage you to review this page periodically to stay informed about how we are protecting your information.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

PENPOC (CVR: 42970492)

Vedbynørrevej 3

4200 Slagelse

Denmark

E-mail: info@penpoc.com

Thank you for trusting www.penpoc.com. We value your privacy and are committed to protecting your personal information.